IT Systems Administrator
Position - IT Systems Administrator
Mason Hayes & Curran is top tier full-service law firm based in the Dublin Docklands. We have a tradition of delivering consistently excellent advice and providing a broad range of legal services to multi-national, institutional and government clients.
We are hiring a Systems Administrator to join our IT team of 11 in providing IT support to a firm of over 600 people. This is an excellent opportunity to join an established team and develop your skills and career in a supportive environment.
So, if you like challenge, value autonomy, work well within a team - We invite you to grow your career with us!
6+ years' experience in a similar position;
Experience in Microsoft applications e.g. Exchange, SQL, SharePoint, Teams;
Experience of Active Directory / Azure Active Directory;
Experience in managing desktop anti-virus management systems – Windows Defender, Sophos;
Ability to work with Vendors Managers to escalate, resolve & close out level 3 tickets;
Ability to provide input to vendor relationships, account management & escalation process;
Experience with legal sector software, iManage, interaction, elite & keyhouse is an advantage.
Acting as first point of contact for any L3 issues and managing and troubleshooting incidents on cloud environments based on Microsoft best practice processes and industry standards,
Working with our third party vendors;
Acting as level 3 technical liaison between staff, delivery teams, support, and Vendors;
Ensuring that all infrastructure is maintained, secured & stable in order to support the business, Server builds, virtualization, migrations, and Microsoft cloud services.
Installation, migration & support for Office 365 & Azure;
Monitoring and managing security events across several system environments (on prem & cloud);
Manages related escalated infrastructure support issues supporting L1 and deskside support team;
Documents environments, processes, and procedures to enable support of cloud environments by other members of the team;
Working with the IT director to propose enhancements to cloud infrastructure to meet client’s Networks and Security framework and Cyber security baselines.
Other duties as assigned.
Why Mason, Hayes & Curran?
Excellent remuneration and benefits package; pension, healthcare & bonus;
Career development opportunities;
Friendly, open and informal working atmosphere;
Focus on employee involvement, wellbeing and success;
Social events, clubs and initiatives (Green Team, Working on Wellness, subsidised fitness classes, Diversity, Sports & Social and Art Committee, strong track record in CSR programmes, pro bono work and charitable efforts).
Learn more about Mason, Hayes & Curran
Learn more about a Career at Mason, Hayes & Curran HERE
See more about Mason, Hayes & Curran and our teams on our YouTube HERE
Visit our LinkedIn HERE